How To Avoid Troubles When Use Vietnam Visa On Arrival Service?

Posted by Vietnam-Visa.Org.Vn on Sep 11, 2015

Vietnam visa on arrival service is the best choice for foreigner who would like to visit Vietnam for traveling, doing business, visiting family or friends…because it’s save their time, their fee and the visa procedures are very simple, fastest and reliable.

We just need 2 working days to process visa for you (normal service). For case, you would like to get Visa immediately to board the plane, we can help you get it within from 30 minutes to 4 working hours (emergency service). You just need to apply visa on our website and provide exact personal information (No need to send us any documents). The approval letter will be sent to you via email. Then, you print it out and use it for boarding the plane and get the visa stamp at Vietnam Airport as soon as arriving.

However, you can meet some of troubles when use this service if you do not study information carefully.  That’s why we create this article to help you avoid those troubles. Please take a look at below attentions:

1. Don’t get the approval letter on time:

After fill out the application form on our website, you will receive a confirmation via email about the time when we send you the approval letter. If it passes over 4 hours than the time you have not received any mail yet, please do not hesitate to contact us via email ( or call hotline (+84) 932 103 501 to check your visa status.


2. Personal information is wrong:

Please check your mailbox after applying visa successful to make sure that your personal information is exact. If there are any mistakes on your name, passport number, date of birth, nationality, arrival date,… You should contact us as soon as possible to correct it.


3. The approval letter is lost in airplane:

If your approval letter is lost in airplane, please do not worry about that. You should go to the landing visa counter at Vietnam airport and read out your name and your passport number in order for Vietnam Immigration Officer to check on their system because your visa information was approved by Vietnam Immigration Department and was stored in smart secure system at the airport. For case, if you meet any problem, please do hesitate to call us for support. We are 24/7 to support you.

To save your time at the airport, we recommend you should apply Fast Track Service. Our staff will meet and help you get the visa stamp at Vietnam Airport without needing to get line as the others.

Have a nice day!
Vietnam Visa Team (

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